Jewelry Repair in Boonville
Your jewelry represents milestones, accomplishments, and memories. We don't take that lightly. Gordon Jewelers has been repairing jewelry for 80 years, and our master jeweler has spent over 40 of those years perfecting his craft. Every repair that leaves our bench meets the same standard: if it's not right, it's not ready.
Transparency From Start to Finish
Our Process
Before we ever pick up a tool, we document everything. Your piece is photographed, its condition is recorded, and every detail is noted. This protects you and ensures nothing is overlooked.
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Take-In
We document the piece, photograph it from multiple angles, and record its current condition, including any existing wear, damage, or loose stones. This happens before anything else.
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Inspection
Our jeweler examines every detail of the piece, looking beyond the original reason for the visit. If there's a worn prong, a thin spot in the band, or a loose stone you didn't notice, we'll find it.
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Communication
If our jeweler discovers something during inspection that wasn't part of the original request, we contact you before any additional work is done. No surprises, no unauthorized repairs.
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Repair
Work is performed by our master jeweler with over 40 years of experience. Your jewelry stays in our hands and on our insurance throughout the entire process.
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Quality Check
Every repair is scrutinized before it's returned to you. We are our own biggest critics. If it's not right, it's not ready.
Expert Craftsmanship
What We Repair
From a simple ring sizing to a full restoration, our bench handles it all. These are the repairs we perform most often, but if your piece needs something not listed here, bring it in and we'll take a look.
Ring Sizing
Perfectly adjust the size of any ring for a comfortable, secure fit. Sizing up and sizing down.
Prong Repair & Rebuilding
Worn or broken prongs are the leading cause of lost stones. We rebuild them to hold tight.
Stone Setting & Replacement
Reset loose stones, replace missing ones, or upgrade to something new.
Chain & Clasp Repair
Broken chains soldered, weak clasps replaced, and connections secured.
Pearl Restringing
Silk or nylon restringing with individual knotting between each pearl for security.
Restoration & Refinishing
Full restoration of worn, damaged, or neglected pieces back to their original condition.
Pricing varies by repair. Every piece is different, and we quote each repair individually after inspection. Call or text us at (660) 882-5512 with questions, or bring your piece in for a free evaluation.
What You Can Expect
Our Promise
We understand that your jewelry carries meaning beyond its materials. These are the commitments we make on every repair.
- 1-Year WarrantyEvery repair is backed by a one-year warranty. If something we fixed fails within that period, we'll make it right at no additional cost.
- Most Repairs in a WeekThe majority of repairs are completed within about a week. We'll give you an estimated timeline at take-in and notify you by text when the piece is ready for pickup.
- Any Piece WelcomeWe repair jewelry from any source, regardless of where it was purchased. Heirlooms, online purchases, gifts, estate pieces. If it's jewelry, we'll work on it.
- No Surprise ChargesYou approve every repair before we begin. If our inspection reveals additional work beyond the original request, we'll contact you with a revised quote and wait for your approval.
- InsuredYour jewelry is insured while in our possession. From the moment you hand it to us until the moment you pick it up, your piece is covered.
Have a Signature Maintenance Agreement? Many routine services including inspections, cleanings, and certain repairs are included with your SMA at no additional cost. Learn about our SMA.
Behind the Bench
Our Investment
Quality repair starts with the people and tools behind it. We invest continuously in training the next generation of master jewelers, in industry-leading machinery and tools, and in the professional development that keeps our standards where they belong: at the top.
We're active members of the organizations that hold the jewelry industry accountable, because being part of these communities keeps us sharp, informed, and connected to the highest standards in the trade.
- Jewelers of AmericaThe leading national trade association for businesses serving the fine jewelry marketplace.
- Jewelers Board of TradeThe jewelry industry's credit and financial information authority since 1872.
- Missouri Jewelers Assoc.Supporting Missouri's independent jewelers through education and advocacy.
- Independent Jewelers Org.A buying group and resource network for the nation's leading independent jewelers.
Common Questions
Repair Questions
Everything you need to know before your visit.
Every piece and every repair is different, so we quote each job individually after inspecting the piece. There's no charge for the evaluation. Bring your piece in and we'll give you an honest quote before any work begins.
No. Walk into our Boonville showroom during business hours and we'll take in your piece, document it, and provide a quote on the spot. Most take-ins are quick.
Most repairs are completed within about a week. More complex work like full restorations or custom fabrication may take longer. We'll give you an estimated timeline at take-in and text you when the piece is ready.
Yes. We repair jewelry from any source. It doesn't matter where the piece was purchased, whether it was a gift, an heirloom, or bought online. If it's jewelry, we'll work on it.
Yes. We carry insurance on all pieces in our possession. Your jewelry is covered from the moment you hand it to us until the moment you pick it up.
We'll contact you before doing any work beyond what was originally discussed. You'll receive a revised quote and we won't proceed until you approve it. No surprises, no unauthorized repairs.
We handle watch battery replacements and band repairs in-house. For mechanical watch servicing and more complex watch repair, we have a dedicated watch repair service. Learn about our watch repair services.
The warranty covers the specific repair we performed. If a prong we rebuilt fails, a sizing we did splits, or a clasp we replaced stops functioning within one year of the repair, we'll fix it at no additional cost. Normal wear and new damage are not covered.
Gordon Jewelers in Boonville is about 25 minutes from Columbia and handles repairs for customers across Mid-Missouri. Our master jeweler has over 40 years of experience, every repair is backed by a one-year warranty, and your piece stays in our hands and on our insurance the entire time. No appointment needed, bring your piece in for a free evaluation.
